OUR MISSION AND OUR STORY
The mission of Patriot Auto Repair is to provide quality repair of vehicles while earning and keeping the trust of our customers. Patriot Auto Repair opened for business on June 29, 2015. Patriot Auto Repair may seem like the new kid on the block, but we bring a plethora of knowledge and experience. Jim Pinsonneault, owner and technician, has been a technician for 15 years. He was a technician in the United States Marine Corps, graduated from the ASEP program at Fox Valley Technical College, is ASE master certified, has GM world class technician status, and has experience working in an automotive repair facility. He has a passion for not only diagnosing and fixing vehicles, but also educating his customers on the repair that was preformed and why.
What makes us different from all the other repair facilities in town? We strive to provide excellent service both on the repair side and customer side. Our customers are the most important part of our business and we want them to feel engaged, respected, cared for and listened to. We follow up with our customers after their vehicle has left our facility to make sure their concerns were addressed and fixed properly. Bottom line, we want to earn the trust of our customers and keep their trust.
Patriot Auto Repair is blessed to be part of an amazing community and we feel it’s important to give back. Whether it’s volunteering at a community event or donating services to a charity, we hope to give back to a community that has been an important part of our lives. Part of giving back means serving those who serve. A discount is given to all veterans, active duty military, law enforcement, and firefighters. They are our local heroes and deserve a big thank you for putting their lives on the line for us.